Privacy Policy

This Privacy Policy explains how Gatekeeper ("Gatekeeper", "we", "us", or "our") collects, uses, discloses, and protects information when you access or use our website, products, and services (collectively, the "Services").

Information We Collect

We collect information in the following categories:

• Account information (such as name, work email, company name, role, and authentication details) when you create an account or communicate with us.
• Usage data (such as pages viewed, features used, and actions taken within the Services) and associated log data.
• Cookies and similar technologies that help us operate the Services, remember preferences, and understand usage trends.
• Device and connection information (such as IP address, device identifiers, browser type, operating system, and approximate location derived from IP address).

How We Use Your Information

We use information to:

• Provide and operate the Services, including authentication, access control, and customer support.
• Communicate with you about the Services, including transactional messages, security notices, and product updates.
• Maintain security, including detecting and preventing fraud, abuse, and security incidents.
• Improve and develop features, troubleshoot issues, and perform analytics.

Information Sharing

We may share information in the following circumstances:

• Service providers that process information on our behalf (for example, hosting, analytics, and customer support tooling), subject to contractual confidentiality and security obligations.
• Legal requirements when we believe disclosure is necessary to comply with law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Gatekeeper, our users, or others.
• Business transfers in connection with a merger, acquisition, financing, reorganisation, or sale of assets, where information may be transferred as part of that transaction.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and how it is used. Certain operational records (for example, security and audit logs) may be retained for longer periods where required for security, compliance, or legitimate business purposes.

Your Rights

Depending on your location, you may have rights regarding your personal information. For individuals in the UK/EEA, these include the right to request:

• Access to your personal information.
• Rectification of inaccurate or incomplete personal information.
• Erasure of your personal information in certain circumstances.
• Portability of your personal information where applicable.
• Objection to processing in certain circumstances.

You can exercise these rights by contacting us using the details below. We may ask you to verify your identity before responding.

International Data Transfers

We may process and store information in countries other than your country of residence. Where we transfer personal information internationally, we take steps designed to ensure appropriate safeguards are in place, consistent with applicable data protection laws.

Children's Privacy

The Services are not intended for children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting an updated version on this page and updating the "Last updated" date.

Contact Information

For privacy-related inquiries, please contact privacy@gatekeeper.tech.